WeCollect Waste Services

Privacy Policy

Last updated: January 23, 2026

WeCollect Waste Services ("WeCollect", "we", "our", or "us") is committed to protecting the privacy and personal information of individuals and organizations that interact with our website, services, and communications. This Privacy Policy has been prepared in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy legislation in the Province of British Columbia.

1. Scope & Application

This Privacy Policy applies to personal information collected through:

This policy applies to both prospective and active clients, including property managers, property management companies, and strata councils.

2. Personal Information We Collect

We may collect personal information directly from you, including but not limited to:

  • Name
  • Job title
  • Company name
  • Property name or address
  • Email address
  • Phone number
  • Details submitted through contact forms or service inquiries

We may also collect limited technical information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

This information is used solely for security, analytics, and website performance purposes.

3. Purpose of Collection

Personal information is collected and used for the following purposes:

  • Responding to inquiries
  • Assessing service suitability
  • Communicating about trials, services, or proposals
  • Providing customer support
  • Improving our website and operations
  • Meeting legal or regulatory requirements

4. Consent

By submitting personal information through our website or communicating with us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Consent may be withdrawn at any time, subject to legal or contractual restrictions.

5. Disclosure of Personal Information

We do not sell or rent personal information. Personal information may be disclosed only:

  • To trusted service providers or contractors who assist us in operating our business, and only under confidentiality obligations
  • Where disclosure is required by law

6. Data Storage, Retention & Safeguards

Personal information is stored securely using reasonable safeguards appropriate to the sensitivity of the information:

  • Administrative safeguards
  • Technical safeguards
  • Physical safeguards

Information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Access, Accuracy & Correction

You have the right to:

  • Request access to your personal information
  • Request corrections to ensure accuracy and completeness

Requests may be subject to identity verification and applicable legal limitations.

8. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Enhance user experience
  • Analyze website performance

You may adjust your browser settings to refuse cookies; however, doing so may affect website functionality.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

Privacy Officer – WeCollect Waste Services

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